This privacy policy explains how Cultural Journeys handles personal data on toeelbowsquare.click. It covers information collected when you ask about guided tours, make a booking, or use the website.
This introduction summarizes the subjects addressed in the policy and points to related internal guidance.
When you contact us or request a tour, we may process your name, email address, phone number if you provide it, your message, tour date and group details, and any accessibility or dietary information you choose to share. We also process limited technical data such as server request metadata and browser or device information.
We receive personal data from contact forms, email, phone calls, and postal correspondence. Technical data is collected when you use the website and is generated by the systems that deliver and secure the site.
The cookies we use are limited to essential site operation and saving privacy preferences. We do not confirm the use of analytics or marketing cookies on this website.
We use cookies only for essential site operation and to remember privacy preferences. You can manage or block cookies through your browser settings, but some parts of the site may not work as intended if essential cookies are disabled.
Data processing overview
This section outlines the primary purposes for processing personal data, the categories of recipients involved in service delivery, and the legal context that may govern disclosure.
We use personal data to answer inquiries, arrange and confirm guided walks, review date and light preferences, manage booking payment, check route and weather details, provide location recommendations, maintain website security, and support technical delivery. We may also use data to keep internal records and meet legal obligations.
We may share data with service providers that help us operate the website, handle communications, or support technical delivery. These parties are expected to use the data only for the services they provide to us and to keep it confidential where appropriate.
We may share personal data with public authorities, legal advisers, or other parties when we are required to do so by law, when we need to protect our rights, or when disclosure is necessary to respond to a lawful request.
You may ask for access to your data, correction of inaccurate details, deletion where allowed, or limits on certain processing. You may also object to processing in some situations. If a request cannot be fully granted, we will explain the reason in plain terms.
To make a privacy request, use one of the contact methods listed below and describe what you want us to do. We may ask for enough information to verify the request and locate the relevant records.
Inquiry and booking records are kept for the period needed to manage the service, handle follow-up questions, and meet practical accounting or legal obligations. When data is no longer needed, we delete it or make it anonymous where that is appropriate.
If we make a material change to this privacy policy, we will update the page and use a reasonable method to draw attention to the change when appropriate. The version in force is the one published on the website.
